What I do

Alongside my day job, I draw on my experience in brand strategy, communications and customer research to help people answer the questions that are holding back their businesses.

I can help with any of the following, but if you don’t know exactly what you need just now, that’s fine. We can talk it through and make a plan.

 

Consumer insight

Quantitative research

Qualitative research

Marketing

Communications strategy

Audience strategy

Messaging models

Planning

Creative development

New product development

Brand

Brand strategy

Brand architecture

Brand purpose, vision, mission, values

Brand development and expression

Brand tone of voice

Brand stretch analysis

 

Customer

Customer strategy

Segmentation

Persona development

Marketing optimisation

Campaign performance measurement

Brand performance measurement

KPI setting

Marketing audits